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Terms Conditions That Cover How We Operate

These Terms & Conditions govern every account on funzpoints — how you open one, how payments move through PayPal, Venmo, or Play+, and what applies when you access the platform in eligible states. Access depends on local law, so read this before you start.

Account EligibilityPayment Terms: PayPal, Venmo, Play+State-by-State AccessAccount Closure RulesDispute Process

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HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

These Terms exist to protect both sides. Here is how we apply them in practice — what we retain, how we secure it, who to contact, and how to request a change to your account record.

Data Retention We keep your account data for as long as required by applicable state law. After account closure, records are retained for the legally mandated period, then deleted.

Payment Security PayPal, Venmo, and Play+ transactions run through each provider's encrypted system. We never store your payment credentials or card numbers on funzpoints servers.

Account Changes To update your name, address, or payment method on file, submit a request through account settings with supporting ID. Changes are reviewed before they take effect.

Dispute Contact If you believe an account action was applied in error under these Terms, contact support in writing via email. We respond with a reasoned decision within the timeframe noted in our help center.

What These Terms Actually Cover

funzpoints Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating an account on funzpoints, you agree to these Terms & Conditions in full. They apply to every session, every payment, and every support request. You must be of legal age in your state and located in a state where this platform is permitted under

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local law — eligibility is state-dependent, not nationwide. Payment activity using PayPal, Venmo, or Play+ is subject to both these Terms and the policies of those payment providers; a transaction declined by PayPal or Venmo is still subject to our account rules. We may update these
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Terms at any time. When we do, we post the revised version and note the change date at the top of this page. Continued use of your account after an update means you accept the revised Terms. If you disagree with any change, close your account
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before the effective date. Account information — name, address, payment method on file — must be accurate and current. Providing false details is grounds for account suspension. We do not share your payment credentials; all PayPal, Venmo, and Play+ transactions are processed through those providers' own
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encrypted systems, not stored on our servers. Players in Columbus and Denver, like all others, are subject to their state's applicable law regarding online account access.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about a specific clause, a payment dispute, or an account action taken under these Terms? We have three ways to get clarity fast. Use the channel that fits your situation — live chat works for account-specific questions, email is better for written records of disputes.

Team online

Live Chat

Start a chat session from your account dashboard. A support agent can walk through any clause or account action with you directly, on the spot.

Email Support

Send a written inquiry to our support address for a documented response. Useful when you need a formal record of a Terms-related account decision.

Account Help Center

Our help center covers common Terms questions — eligibility rules, payment disputes, and account closure steps — with step-by-step answers.

Common Questions About These Terms

These are the questions we get most often about how the Terms & Conditions apply to real account situations — eligibility, payments, closures, and updates.

They apply to every account holder on funzpoints. Access depends on state law; if your state does not permit this platform, these Terms confirm you are not eligible to hold an account.

We post the updated version with a new effective date. Continuing to use your account after that date means you accept the changes. You can close your account before the date if you disagree.

Yes. Payments through PayPal, Venmo, or Play+ are governed by those providers' own terms alongside ours. A dispute with PayPal is resolved under PayPal's process; our Terms govern the account side.

Yes. Submit a written data request through live chat or email support. We process it in line with applicable state law and respond within the period stated in our help center.

Providing inaccurate registration details, attempting to access the platform from an ineligible state, or violating payment rules are the primary grounds for suspension under these Terms.

Request closure through account settings or via email support. Any confirmed balance is returned to your linked PayPal, Venmo, or Play+ account before closure is finalized, subject to verification.

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